1. Introduction

FWRmedia Ltd ("we", "us", or "our") is committed to protecting the privacy and security of your personal data. This policy explains how we handle the information you provide through our website and during our professional engagement.

2. Data We Collect

We only collect the minimum amount of data necessary to provide our services. This includes:

  • Contact Information: Name and email address provided via our contact form.
  • Technical Data: IP addresses and basic browser metadata (collected via server logs for security and performance monitoring).
  • Cookies: We only use essential cookies required for the secure operation of this website and its forms. We do not use third-party tracking or advertising cookies.

3. How We Use Your Data

Your data is used exclusively for:

  • Responding to your specific inquiries.
  • Managing our professional relationship and providing technical support.
  • Protecting our server infrastructure from unauthorized access or malicious activity.

We will never sell your data or use it for automated marketing lists without your explicit consent.

4. Storage & Security

As technical infrastructure specialists, we take data security seriously:

  • All data transmitted via this website is encrypted using Industry-Standard TLS (SSL).
  • Your inquiries are stored securely and processed within the UK/EEA or on compliant secure platforms (such as iCloud/Apple for business communication).
  • We retain contact inquiries for no longer than necessary to fulfill the purpose of the communication.

5. Your Rights

Under the UK GDPR, you have the right to:

  • Request a copy of the data we hold about you.
  • Request the correction or deletion of your personal data.
  • Object to the processing of your data.

To exercise any of these rights, please contact the lead engineer directly via the website contact form.

6. Complaints

If you have a concern about our data practices, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection.